About us

High-quality vehicle repair centres located where customers need them most.

Our Story

We’re part of Activate Group, a provider of repair services and solutions for motor claims that services hundreds of thousands of claims a year for many of the UK’s best-known fleets and insurers.

Activate Group manages vehicle repairs through a UK-wide network of independent repair partners. As the business grew, so did demand for repair centres in historically underserved urban areas.

In 2019 the business announced the creation of its own repair division – Activate Accident Repair! We work alongside Activate Group’s existing repair network to deliver guaranteed repair capacity for fleet drivers and insurance customers.

The first site opened in Birmingham in 2019. More sites followed in rapid succession, and we continue to invest in the growth of UK-wide repair capacity.

Each Activate Accident Repair site is founded on a set of core principles

Located in areas where demand for vehicle repairs outstrips supply

Purpose-built for greater efficiency

State-of-the-art equipment and the ability to repair modern vehicle tech

Fantastic team member facilities and training

Our Culture

Purpose

We know how stressful it can be when a vehicle gets damaged. That’s why all Activate Group businesses are working towards a shared purpose:

Make someone’s bad day better

Vision

To help achieve this purpose, Activate Group has set out a vision:

To be the transformational leader in data driven, real time accident management by providing a flexible, quality and controlled customer experience.

Values

Our values help to define our culture. They describe what we want people to experience when the do business with us, whether that’s as a customer, team member or supplier.

Make it happen

Be accountable. Take the initiative, work fast and do a great job.

Strive for better

Be bold. Challenge the norm – make small improvements often.

Win together

Be a team-player. Win together, learn together, respect each other.